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Special Reports

Errors In Water Dept. Bills Cause Collection Chaos



Source: CBS

The city water department says it is owed more than $30 million for water bills. But is it? The 2 Investigators and The Better Government Association found errors in its list of deadbeat accounts and collection chaos for some consumers when it comes to calculating what's owed. As Pam Zekman reports, all too often innocent people get hurt.

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